G.Ride Powered by MATGR
ABOUT THE PROJECT
G.Ride, powered by MATGR For Engineering And Trading, offers eco-friendly transportation solutions within gated communities. Utilizing electric golf cars, the app-driven service prioritizes convenience, affordability, and sustainability.
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ASSIGNMENT & SCOPE OF WORK
The goal was to connecting the driver easily with the customer by create a better user experience for the customer, focusing on the ease of use. Another significant goal was to reduce operational costs and improve service levels by automating most of the operational team’s tasks.
So, MATGR had already whipped up the G.Ride app before we jumped on board, but they had to give it another go. Turns out, it wasn’t really playing nice with the operating team and wasn’t exactly hitting the mark on the user experience front.
CHALLENGES
G.Ride was preparing for the upcoming in Marassi and Almaza Bay season 2023 and we only had 3 months to build their new app.
G.Ride aims to provide the highest quality service possible. The operations manager and the operations team have many daily tasks to ensure that the required level of quality is reached, and hey, we’ve managed to automate most of these tasks.
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Impact
4.9 / 5
Customer rating
+ 9000
Downloads for the app
200%
Increase in the peak day